stephen.parry@lloydparry.com
  • About Stephen
    • Parry Influences
      • Systems Thinking
      • Change Strategy and Management
      • Strategy Management
      • Lean Thinking Influence
    • Influencers & Acknowledgements
    • Quote Archive
  • Consulting
  • Keynotes and Presentations
    • Keynotes
      • Designing Organisations for Lean and Agile Thinking People
      • The Journey from an Agile Workplace to an Adaptable Organisation
      • New forms of adaptive organisational workforces: Faster adaptability is the new core competency in the new economy
      • Frontier challenges for Lean and Agile to stay on purpose
      • Waste is Optional
      • ‘I am Spartacus’ – Would the real Lean thinker please stand up?
    • Workshops & Tutorials
      • Adaptive-Lean Shared Services – Masterclass for Senior Leaders
      • Creating an Integrated ICT Value Stream using Lean and Agile Thinking
    • Slideshare page
  • Sense and Respond Book
    • Contents List
    • Book Forewords
      • Dr. Joel Cutcher-Gershenfeld
      • Professor Daniel T. Jones
      • Bernard Marr
      • Professor William Carney
      • Dr. Gary Fisher
    • Acknowledgements
    • Sense and Respond Further Study
  • Blog
  • Book Reviews
  • Contact

Lean Voices

Leading Lean Thinking from Stephen Parry, Author of Sense and Respond

Menu
  • Home

European Lean Educator Conference 2016

Home / European Lean Educator Conference 2016

Further Reading

Breaking Through The Wall: Designing organisations that work for Lean and Agile thinking people

Beyond Process: Building an Adaptable Organisation

Research Backs Listen and Adapt organisations

The Agile Challenge

Taking the temperature of the micro-climates within your organisation


Download Now

One of the divisions most affected by a company’s move to Lean IT is the Human Resources Department. This is to be expected as Lean IT is about a business’s people and their development.

business man hand use mobile phone streaming travel around the wAna-Paula Ribeiro, director of data store services at Amadeus made some striking points recently on how Lean IT is transforming their Human Resources Department.

She noted that while silos still exist at Amadeus, as they do in any company, communication is now much better, gatekeepers prevent bad data coming in, and the goals are clearer.

Read the whole article here

Abstact

Lean and Agile workplaces depend heavily on the management choices for work design, measurement, rewards, organisational structures, working practices, methods and approaches to management and staff relationships.

These choices combine in complex ways to create a perception of ‘how it feels to work here’, which we call the ‘work-climate’. Research has demonstrated that work-climate is a proven predictor of long-term business performance.

During any change program, behaviours take time to adjust to new practices. Therefore, measuring and plotting the change in the work-climate provides assurance your changes are having the desired effect. Measuring and monitoring the work-climate will also detect any undesired effects and enable corrective actions to be taken.

By examining the ‘work-climate’, we can then ask the following questions:

What are the best choices for managers to make?

What needs to be eradicated?

What needs to be redesigned?

Our survey method, in addition to assessing behaviours, provides insight into the influence on the work-climate as a result of management choices in the following areas:

• How organisational design impacts collaboration
• Managing practices, such as continuous-improvement and governance
• End-to-end service performance
• Service quality
• Innovation and change ability
• Customer centricity
• Leadership style 

The survey provides direction and demonstrable evidence the work-climate is moving in the right direction to support Lean and Agile working.

Biography

Stephen Parry Biog PhotoStephen Parry is an international leader and organisational architect, designing and creating adaptive organisations. He has a world-class reputation for passionate leadership and organisational transformation by changing the way employees, managers and leaders think about their business and their customers.

He is the author of Sense and Respond: The Journey to Customer Purpose (Palgrave), a highly regarded book written as a follow-up to his award-winning organisational transformations. His change work was recognised when he received Best Customer Service Strategy at the National Business Awards.

Stephen believes that organisations must be designed around the needs of customers through the application of employee creativity, innovation and willing contribution. This was recognised when his approach received awards from the European Service Industry for the Best People Development Programme and a personal award for Innovation and Creativity. His clients include many global corporations and national governments: SAP, LEGO, BT, UK government, police authorities, financial services, Telcos, retail, Legal Services, IT and software companies, outsourcing and shared services.

screen-shot-2016-09-12-at-1-57-43-pm

 

Bring Stephen in to speak at your event

If you would like Stephen to speak at your event, please do not hesitate to reach out.

Find out more about Stephen's keynotes and breakouts here.

Selected Keynotes

Contact Stephen Parry

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Google+ (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to email this to a friend (Opens in new window)

Sign Up For Our Newsletter

Stay on top of the latest developments in Lean Leadership when you subscribe to our monthly newsletter.
Tweets by @LeanVoices
@2015 Stephen Parry
loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.