Good Advice is in the eye of the beholder
Let me start by saying this book is much needed by the management community, whether the world of management realises it or not is another question.
The book describes a method for the application of scepticism to management claims and theories, it provides a structure which exposes the logical fallacies inherent in much of what I call pseudo-management ideas.
As a critical thinking primer it works very well, but it will take quite a bit of study and practice to master the ideas to a level which can be applied ad-hoc at management meetings. That said it is something which should become a basic skill for all managers. I suspect managers who like to think about ‘why’ they think the way they do will readily warm to these ideas.
Chris Argyris realises that the management school of ‘Command and Control’ has created a climate which does not foster critical thinking (for lots of reasons too long to go into here) … learning to think clearly is ultimately what this book is all about, often better thinking, leads to better decisions and better organisations.
So where is the flaw in this book about Flaws? it assumes managers want to deconstruct command and control structures to allow them more freedom to think and criticise the status-quo, Alas too many are contented with the way it is. For those managers who want to change this is a great book. The Flaws are only flaws if you want to change.
I highly recommend this book.